Chris Ofikulu, Executive Director, Retail & Commercial Banking, Polaris Bank, presents office equipment for takeoff and smooth operation of NACCIMA Export Support Centre in Lagos recently
Abayomi Susan
Polaris Bank, a leading digital retail and commercial institution in Nigeria, has facilitated the launch of the NACCIMA Export Support Call Centre—an important initiative aimed at delivering comprehensive support to Nigerian exporters, particularly those in the non-oil sector, while enhancing their access to global markets. The collaboration underscores the Bank’s ongoing commitment to strengthening Nigeria’s export ecosystem.
Speaking at the launch, Executive Director of Polaris Bank, Chris Ofikulu, reaffirmed the Bank’s dedication to empowering Nigerian businesses to compete internationally. He described the NACCIMA Call Centre as a critical resource that will provide exporters with essential information, expert guidance, and advisory services needed to navigate the complexities of global trade.
“Today marks a significant milestone in our mission to position Nigerian businesses for global success,” Ofikulu stated. “Through this partnership, we are equipping exporters with the tools, infrastructure, and expertise required to thrive in international markets.”
The NACCIMA Call Centre, supported by Polaris Bank, will serve as a central platform offering real-time information, technical assistance, and regulatory advisory services. This initiative aligns with the Bank’s broader vision of facilitating trade, expanding market access, and contributing to Nigeria’s economic growth.
As part of its support, Polaris Bank has provided critical infrastructure, including laptops, a fully equipped workstation, internet-enabled modems, and high-capacity printers to ensure efficient operations of the centre and optimal service delivery to exporters.
Ofikulu further emphasized the importance of such initiatives in bridging existing gaps within the export sector, particularly for non-oil exporters. “By providing the right support, we are unlocking the potential of Nigerian exporters to compete globally. This centre goes beyond being a support hub—it is a catalyst for growth, offering the resources, knowledge, and access needed for success,” he added.
The partnership also aligns with Polaris Bank’s broader strategy to strengthen Nigeria’s export sector. The Bank offers a suite of solutions tailored to exporters, including stock refinancing, working capital financing, and advisory services on regulatory requirements such as NXP documentation. Through its digital platform, VULTe, Polaris Bank also enables seamless intra-African trade by facilitating faster payments via the Pan-African Payment and Settlement System (PAPSS).
“We are proud to be part of this transformative initiative that empowers Nigerian businesses to scale and compete globally,” Ofikulu concluded. “Our commitment to innovation and SME development remains central to our role in shaping the future of Nigeria’s export sector.”
Polaris Bank’s collaboration with NACCIMA further reinforces its commitment to driving economic growth by enhancing export readiness, improving access to finance, and supporting SMEs. The launch of the NACCIMA Call Centre stands as a clear demonstration of the Bank’s dedication to advancing Nigeria’s export landscape.
