Abayomi Susan
Wema Bank, Nigeria’s most innovative financial institution and the pioneer of Africa’s first fully digital bank, ALAT, has unveiled an upgraded version of its flagship digital banking platform, ALAT by Wema. Positioned as the next phase of digital banking, the enhanced platform delivers a faster, smarter, and more intuitive user experience, further solidifying Wema Bank’s leadership in technology-driven financial services.
Branded “ALAT: The Evolution,” the upgrade marks a major leap in customer engagement and digital convenience. The new platform introduces advanced features such as voice banking, known as SAW, which enables customers to perform banking transactions using natural voice commands, significantly improving ease of use and accessibility. It also features Tap and Pay for secure, contactless transactions, as well as uptime prediction, a tool designed to improve transparency and reliability by giving customers greater confidence in service availability. Collectively, these innovations simplify everyday banking while proactively responding to customer needs in real time.
Speaking at the launch, the Managing Director and Chief Executive Officer of Wema Bank, Mr. Moruf Oseni, described the upgrade as a defining moment in the bank’s digital journey. “ALAT: The Evolution is more than an upgrade; it is a clear demonstration of our commitment to redefining digital banking in Africa. By anticipating the future of banking and listening closely to our customers, we have transformed ALAT by Wema into a platform that is smart, intelligent, and dependable. This evolution reinforces our promise to deliver innovation that meaningfully enhances how people live, work, and transact every day,” he said.
Mr. Oseni assured customers that migrating to the upgraded platform is seamless. Existing users can simply update their ALAT app via the Google Play Store or Apple App Store and sign in with their current credentials, with all account information and transaction history remaining intact. New customers, he added, can download the app and onboard effortlessly by selecting the “Get Started” option.
Providing insight into the technology behind the upgrade, Mr. Olusegun Adeniyi, Chief Digital Officer at Wema Bank, explained that the focus went beyond functionality to delivering a holistic banking experience. “With ALAT: The Evolution, our goal was to elevate the entire customer journey. By combining voice banking, contactless payments, and predictive reliability, we have built a platform powered by robust technology that intelligently adapts to customer needs. This upgrade reflects our long-term digital vision of creating a bank that is intuitive, adaptive, and consistently available,” he noted.
Built on speed, intelligence, and user-centric design, ALAT: The Evolution reimagines everyday banking through voice-enabled transactions, contactless payments, and predictive service reliability. Designed to anticipate customer needs in real time, the platform delivers a seamless and dependable digital banking experience aligned with Wema Bank’s vision for the future of finance.
With this latest upgrade, Wema Bank continues to reinforce its position as a digital-first institution, providing innovative solutions that empower individuals and businesses to bank confidently in an increasingly digital economy.
